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Our Care Policies

Our care policies are designed to protect the dignity, safety, independence, and wellbeing of every individual we support.

Medication Administration

Prescriptions are verified against physician orders, logged, and secured in locked boxes. Changes are executed only upon written medical orders. Daily administrations are recorded on a MAR log; errors or refusals are reported directly to VMRC.

SIR & Abuse Prevention

AGILE enforces a zero-tolerance standard regarding isolation, financial exploitation, neglect, or client abuse. Personnel undergo Mandated Reporter certification, with formal SIRs submitted within the mandatory 24-hour window.

24/7 Emergency Back-Up

We maintain an active, experienced On-Call management team available 24/7. Every Individual Service Plan (ISP) contains a rapid communication roadmap connecting first responders, primary families, and VMRC.

Staff Screening & Safety Credentials

Before working with clients, our personnel undergo thorough background checks, reference verifications, and behavioral screening. Every team member maintains active CPR and First Aid certifications alongside specialized behavioral training.

We're Here to Help

Let's work together to create a care plan that empowers independence and brings peace of mind.

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